Refund Policy

Thank you for shopping with Spectrum Sips.

Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us within 30 days of delivery so we can make it right.

To request a refund, please email spectrumsips@outlook.com with your order number and clear photos of the issue.

Refund Eligibility

We only offer refunds for items that arrive damaged, defective, or incorrect.

We do not offer refunds for:

• dissatisfaction with the product
• change of mind
• normal wear and tear

No Returns

At this time, we do not accept returns, and items do not need to be sent back.

Refund Process

Once your request is reviewed and approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or card provider.

Contact Us

If you have any questions, please reach out to us at spectrumsips@outlook.com. We’re always happy to help.